Becky Quick: This question comes from Himanshu Bindal for Ajit and Warren. Autonomous vehicles are already driving across roads in American cities with no driver involvement. How do Warren and Ajit think about any disruption risk from these autonomous vehicles to GEICO’s auto insurance business, which is built around understanding and underwriting human drivers? Wouldn’t what we call auto insurance today just become product liability for autonomous vehicles and autonomous software companies?
Becky Quick:这个问题来自 Himanshu Bindal,提给 Ajit 和 Warren。如今在美国城市,autonomous vehicles 已经在无人干预的情况下上路行驶。对于 GEICO 以理解并承保人类驾驶者为基础的汽车保险业务,Warren 和 Ajit 如何看待这些 autonomous vehicles 带来的颠覆性风险?我们今天所说的 auto insurance 是否会转变为针对 autonomous vehicles 和自动驾驶软件公司的 product liability?
Ajit Jain: There’s no question that insurance for automobiles is going to change dramatically once self-driving cars become a reality. The big change will be what you identified. Most of the insurance that is sold and bought revolves around operator errors – how often they happen, how severe they are, and therefore what premium we ought to charge.
Ajit Jain:毫无疑问,一旦 self-driving cars 成为现实,汽车保险将发生剧烈变化。最大的变化正如你指出的那样。大多数出售和购买的保险都围绕着“operator errors”——发生频率、严重程度,以及据此应收取的保费。
To the extent these new self-driving cars are safer and involved in fewer accidents, that insurance will be less required. Instead, it’ll be substituted by product liability. So we at GEICO and elsewhere are certainly trying to get ready for that switch, where we move from providing insurance for operator errors to being more ready to provide protection for product errors and errors and omissions in the construction of these automobiles.
如果这些新的 self-driving cars 更安全、事故更少,那么这类保险的需求就会下降。取而代之的将是 product liability。因此在 GEICO 以及其他地方,我们确实在为这一转变做准备:从为“operator errors”提供保险,转向更好地为产品缺陷以及这些汽车在设计制造中的“errors and omissions”提供保障。
Warren Buffett: We expect change in all our businesses. If I’d settled for being in New England textiles – even though it worked well for 70 years or so prior – the world changes. If the game didn’t change, it really wouldn’t be very interesting. If every time you swung at a baseball you hit a home run, or every time you hit a golf ball you had a hole in one, it wouldn’t be interesting.
Warren Buffett:我们预期所有业务都会发生变化。如果我当年固守 New England 的纺织业——尽管此前七十来年它运转得不错——那也经不起世界的变化。如果这场“游戏”从不改变,反而一点都不有趣。就像你每次挥棒都是全垒打,或每次打高尔夫都是“一杆进洞”,那也没意思。
The fact that there will be things you have to think about all the time as you go along and you’ll make mistakes – that’s really part of the fun. Your brain would turn to mush if you didn’t have a few problems now and then.
一路走来总有需要时刻思考的事情,也会犯错——这其实是乐趣的一部分。如果不时遇不到几个难题,你的大脑都会“糊掉”。
Auto insurance will change, although it’s remarkable how little it has changed in its relatively short history. Who knows what we’ll be doing in transportation 100 years from now? If you go back a couple hundred years ago, who could have predicted the United States would look like what it does and people would move like they do and enjoy themselves like they do?
汽车保险会改变,虽然有趣的是,在其相对短暂的历史中它其实变化不大。谁知道一百年后我们的交通会是什么样?回溯几百年前,谁又能预测今天的 United States 会长成现在这样,人们会以这样的方式出行并享受生活?
It’s a dynamic world. The biggest thing we have to worry about, unfortunately, is that we’ve learned how to destroy the world too. We’ve got this wonderful world, but now we know there are eight countries – and probably a ninth coming – that can destroy it, and we don’t necessarily have the perfect people leading each of those countries.
这是个动态的世界。不幸的是,我们最大的担忧在于,人类也学会了如何毁灭这个世界。我们拥有一个美好的世界,但如今我们知道有八个国家——可能还会有第九个——能够摧毁它,而这些国家并不一定由“完美的人”来领导。
When Einstein came up with E=mc² back in 1905, he didn’t dream that mass could be converted into energy in a way that would change the world. When I was born in 1930, they had known about Einstein’s law of physics for 25 years, but nobody had thought about what it could do to change warfare in the future.
当 Einstein 在 1905 年提出 E=mc² 时,他并未想到质量可以以一种会改变世界的方式转化为能量。到我 1930 年出生时,人们已经知道 Einstein 的这条物理定律 25 年了,但没人想到它会如何改变未来的战争。
Then in August 1939, Roosevelt got the most famous letter in history from Leo Szilard. Szilard couldn’t get his letter in front of Roosevelt because who had heard of Leo Szilard? But he got Einstein to sign it. Roosevelt probably understood about as much about physics as I do, but he understood that Einstein signed it. So he called in General Groves and said, “We should do something about this.” All we did was learn how to destroy the world.
随后在 1939 年 8 月,Roosevelt 收到了 Leo Szilard 发来的历史上最著名的信件。Szilard 自己的信送不到 Roosevelt 桌上——谁听说过 Leo Szilard 呢?但他让 Einstein 签了名。Roosevelt 对物理的理解大概跟我差不多,但他明白“Einstein 签了字”。于是他召见 Groves 将军,说“我们得做点什么”。而我们学到的,却是如何毁灭世界。
We needed to do it – Germany had Heisenberg and he looked like he was ahead of us. We can’t put that genie back in the bottle. The world changes, and we’ve got wonderful things, but we also have a guy in North Korea with nuclear weapons. What does North Korea need nuclear weapons for? Can that be a good thing in the world? But they’re not going to go away.
我们当时必须那样做——Germany 有 Heisenberg,看起来领先我们。这个“精灵”已经放出,装不回去了。世界在变化,我们拥有许多美好事物,但我们也面对 North Korea 拥核的现实。North Korea 需要核武器做什么?这能是世界上的好事吗?但这些东西不会自行消失。
So it’s a world of change. We are enjoying incredible change that’s contributed to everybody in this room living so much better than people were living a couple hundred years ago. But we haven’t changed human beings very much so far. We’ve certainly changed weapons of mass destruction, but we haven’t made much progress with the human race. We’ll see what happens with that.
所以,这是一个充满变化的世界。我们正享受着惊人的变革,使在座每个人的生活远胜几百年前。但到目前为止,人类自身并没有改变太多。我们确实改变了大规模杀伤性武器,却未能在人类本身上取得相称的进步。对此我们拭目以待。
But in the meantime, we’ll see changes in auto insurance and cars, and that will be easier for us to deal with than when we had to deal with the problems of turning out textiles in New England. You deal with the world as it develops, and like I say, everybody here is living in the luckiest period. Enjoy your luck and try to figure out the answers to what’s going to happen. We’ve done pretty well actually adapting to the changes.
但与此同时,我们会看到汽车与汽车保险的改变,而应对这些,比当年在 New England 纺织业所面对的问题要容易。随着世界演进去应对它。正如我所说,在座每个人都生活在最幸运的时代。享受你的好运,并努力思考接下来会发生什么。事实上,我们在适应变化方面做得相当不错。
Ajit Jain: I’d like to add that we talked about the shift to product liability and protection for accidents that take place because of an error in product design or supply. In addition to that shift, I think what we’ll see is a major shift where the number of accidents will drop dramatically because of automatic driving. But on the other hand, the cost per repair every time there’s an accident will go up very significantly because of the amount of technology in the car.
Ajit Jain:我想补充一点,我们刚才谈到了向产品责任的转变,以及对因产品设计或供应错误而导致事故的保障。除了这种转变之外,我认为我们还会看到另一项重大变化:由于自动驾驶,事故数量将显著下降。但另一方面,每次发生事故的单次维修成本将会大幅上升,因为汽车中所包含的技术含量越来越高。
How those two variables interact with each other in terms of the total cost of providing insurance, I think, is still an open issue.
关于这两个变量如何相互作用、从而影响提供保险的总成本,我认为仍是一个悬而未决的问题。
Warren Buffett: I’ll give you two interesting figures to ponder. When I walked into GEICO’s office in 1951, the average price of a policy was around $40 a year. Now it’s easy to get up to $2,000 depending on location and other factors. During that same time, the number of people killed in auto accidents has fallen from roughly six per 100 million miles driven to a little over one.
Warren Buffett:我给你们两个有意思的数据来思考。1951 年我走进 GEICO 办公室时,一份保单的平均价格大约是每年 40 美元。现在根据地区和其他因素,很容易就涨到 2,000 美元。在同一时期,汽车事故中的死亡人数则从每行驶一亿英里大约 6 人,下降到略高于 1 人。
So the car has become incredibly safer, and it costs 50 times as much to buy an insurance policy. When people talk about developments in car driving, it’s a lot easier to look at the Buck Rogers aspect of it, but they don’t actually think about what really happens to the math of the business.
所以汽车变得不可思议地更安全了,但购买一份保险的成本却提高了 50 倍。人们谈到驾驶技术的发展时,更容易被那些“科幻感十足”的方面吸引,而没有真正去思考这门生意背后的数学变化。
The auto insurance industry has been a huge growth industry. Homeowners insurance prices in Nebraska have doubled in the last 10 years, adjusted for general inflation, and convective storms have just gone on a tear. It’s still unprofitable to write homeowners insurance in Nebraska after doubling in the last 10 years.
汽车保险行业一直是一个巨大的增长型产业。内布拉斯加州的房主保险价格在过去 10 年(扣除总体通胀因素后)翻了一番,对流风暴频发、破坏性更强。即使在过去 10 年翻倍之后,在内布拉斯加州承保房主保险仍然是不赚钱的。
So it’s very hard to predict what these big changes mean. You just have to keep thinking all the time. But you don’t want to read some research report that says the world’s coming to an end or the world’s going to be wonderful because of this or that – there are about 50 other developments going on at the same time that you need to think about and keep observing as you go along.
因此,很难准确预测这些重大变化意味着什么。你只能不停地思考。但你不该去看那些研究报告——要么说世界末日将至,要么说世界将因某个因素变得美好——因为同时还在发生着大约 50 种其他演变,你需要在行进中持续思考与观察。
You never reach a final answer in this business – you reach a point of action that you take. We try to get into high probability things and play the game in the same way. But it will be different than you think, and you should wake up every morning and think about that if you’re in the business of managing businesses.
在这门生意里,你永远得不到最终答案——你只能到达一个“采取行动的节点”。我们努力只参与胜率高的事情,并始终以同样的方式参与这场游戏。但结果会与想象不同,如果你的事业是经营企业,你应该每天早晨醒来就想到这一点。